Privacy Policy

Privacy Policy


This Privacy Policy sets out how we, LM Saddles, collect, store and use information about you when you use or interact with our website (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 1st June 2022


If you have any questions about our Privacy Policy, please contact us by sending an email to




This is  how we obtain, store and use information about you.

  • Data controller: LM Saddles
  • How we collect or obtain information about you: when you provide it to us by completing our ‘Book a Consultation Form’,
    • Information we collect: name, contact details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable).
    • How we use your information: for administrative and business purposes (particularly to contact you and book a visit), to improve our business and website, to advertise our goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.
    • Disclosure of your information to third parties: only to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you, and where required by law or to enforce our legal rights.
    • Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event): No
    • How long we retain your information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business).
    • How we secure your information: using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary.
    • Use of cookies: we use cookies on our website including essential, functional and analytical cookies. For more information, please visit our cookies policy
    • Your rights in relation to your information
      • to access your information and to receive information about its use
      • to have your information corrected and/or completed
      • to have your information deleted
      • to restrict the use of your information
      • to receive your information in a portable format
      • to object to the use of your information
      • to withdraw your consent to the use of your information
      • to complain to a supervisory authority
    • Sensitive personal information: we do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about you to us.